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Agency of Human Services Site Accessibility Statement


Welcome to the Vermont Agency of Human Services (AHS) Website. We are dedicated to ensuring that our digital services are accessible to all Vermonters and visitors, regardless of their abilities or disabilities. This accessibility statement outlines our commitment to providing an inclusive online experience and the steps we take to achieve this goal.

Contact Information

If you encounter any accessibility issues or have specific accessibility-related requests, please reach out to us using the following contact methods:

Email: AHS Website Administrator 

Contact Us Form


Agency of Human Services

280 State Drive - Center Building

Waterbury, VT, 05676

We value your feedback and are here to assist you in accessing our digital services.

Accessibility Supports

At AHS, we are committed to making our website accessible to everyone. Our commitment includes the following:

Accessibility Standards: We adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 AA standards, which provide a comprehensive set of guidelines for creating accessible web content.

Continuous Improvement: We continuously work towards improving the accessibility of our website by implementing the latest best practices and technologies.

Feedback Welcomed: We encourage users to provide feedback on any accessibility barriers they encounter. Your input helps us identify and address accessibility issues promptly.

Accommodations: We are dedicated to providing accommodations to individuals with disabilities. If you require specific accommodations to access our online services or information, please contact us, and we will do our best to assist you.

Accessibility Standard

Our commitment to accessibility is aligned with the Web Content Accessibility Guidelines (WCAG) 2.1 AA standards, which are recognized as the industry standard for creating accessible digital content.

We adhere to the Title II of the American’s with Disabilities Act and are committed to inclusive services for Vermonters.

Review our Accessible & Inclusive Communications Policy 

Known Issues and Limitations

While we strive for digital accessibility excellence, we acknowledge that some challenges may exist, including:

Legacy Content:

Older content on our website may not fully meet current accessibility standards. We are actively working on updating these materials to ensure they are accessible. In the meantime, if you require an older file in an accessible format, please contact us, and we will prioritize its update.

Third-Party Content:

Some content on our website may be provided by third parties. While we make efforts to ensure their content is accessible, we may not have complete control over their accessibility compliance. If you encounter accessibility issues with third-party content, please inform us, and we will collaborate with the content provider to address the issue.

Review and Revision

This accessibility statement will be reviewed and updated regularly to reflect our ongoing commitment to accessibility. Our goal is to provide a website that is inclusive and user-friendly for all.

Thank you for visiting the Vermont Agency of Human Services Website. We appreciate your feedback and collaboration in helping us maintain and improve accessibility for everyone.