Service Listings

ADA Federal Complaint Process

If you have a complaint about violations of the ADA involving employment, public accommodations or commercial facilities visit the ADA Enforcement site for more information.

ADA State of Vermont Grievance

The State of Vermont Grievance policy is intended to provide prompt and equitable resolution of complaints alleging any violation of the ADA by a department, agency, or instrumentality of the Executive Branch of the government of the State of Vermont by reason of employment practices and policies or the provision of services, activities, programs, and benefits. This Grievance Procedure is available to State employees and to the public.

Adoption Information

In 2000, the Agency of Human Services joined forces with Lund Family Center (the state's largest and oldest non-profit adoption agency) to create Project Family. Together, we find adoptive families for children in foster care. And we help families adopt them. Call toll free at (800) 639-1741 or (802) 864-1741

Adoption Registry

The Vermont Adoption Registry is the central contact for information about adoptions that have taken place in Vermont. Adoptees, adoptive parents, birthparents, and other birthfamily members can access adoption information. Call (802) 241-2122.

Adult Day

Adult Day Services provides an array of services to help older adults and adults with disabilities to remain as independent as possible in their own homes. Adult Day Services are provided in community-based, non-residential day centers creating a safe, supportive environment in which people can access both health and social services. Adult day services are designed to assist adults with physical and/or cognitive impairments to remain as active in their communities as possible by maximizing their level of health and independence and ensuring their optimal functioning.

Adult Mental Health Services

Adult Mental Health Services helps adults who are in emotional or behavioral distress severe enough to disrupt their lives. Call (802) 652-2000

Adult Protective Services

If you suspect that an older person or a person with a disability is being abused, neglected, or exploited, or you feel that you have been, you should report your concerns to the Vermont Adult Protective Services Program. This program investigates allegations of abuse, neglect, and exploitation of vulnerable adults. Call 1-800-564-1612

Aid to the Aged, Blind, or Disabled for an Essential Person

The Essential Person program provides monthly cash assistance to low-income households in which a person's care or services are essential to an elderly or disabled person's remaining in his or her home. In most instances the essential person is the elderly or disabled person's spouse. Call 1-800-287-0589

Americans with Disabilities Act (ADA)

The ADA was signed into law on July 26, 1990. The Act prohibits private employers, state and local governments, employment agencies and labor unions from discriminating against qualified individuals with disabilities in job application procedures, hiring, firing, advancement, compensation, job training, and other terms, conditions and privileges of employment.

Appeal a substantiation of abuse or neglect.

Process for appealing a substantiation of abuse or neglect of a child in state custody.

Assistive Community Care Services

This program provides support services to people who reside in Level 3 Residential Care homes.

Assistive Technology Program

The Vermont Assistive Technology Program serves Vermonters of all ages and abilities. VATP provides information and referrals, training for service providers and others, equipment and software demonstrations, tryouts, and technical assistance. Other activities include public awareness, an equipment exchange program, and short term lending of assistive technology equipment.

Attendant Services Program

The Attendant Services Program supports independent living for adults with disabilities who need physical assistance with daily activities.

Autism Specialists

As part of the reorganization effort, the Agency of Human Services created a statewide position with a special focus on autism spectrum disorders. The Department of Disabilities, Aging and Independent Living (DAIL), Division of Disability and Aging Services hired an Autism Specialist. Her primary role is to develop and enhance the system of support in the home and community for people with autism spectrum disorders. She can work with community agencies, support groups and government departments to address system issues, enhance service delivery and develop or provide training. She can also help people brainstorm ideas, find information and locate resources.

Baby Bottle Tooth Decay Initiative

The goal of the Baby Bottle Tooth Decay Initiative is to identify children who are at risk for Baby Bottle Tooth Decay (BBTD) and to ensure that those children have access to early preventive care. There are three components to the BBTD program: the referral process, free water testing to determine fluoride levels (for families with children under the age of four who have a private water source), and patient education materials from Dental Health Services distributed to dental and medical offices throughout the state. Call (802) 863-7341.

Blind and Visual Impairment Services

We help people who are blind or are visually impaired get or keep a job, live independently, and explore carreer opportunites.

Child Abuse and Neglect Statistics

Child Abuse and Neglect statistics are now available by annual reports and by current year to date statistics, which are updated daily. Call (802) 241-2131

Child Care Subsidy and Referral

The Child Care Subsidy and Referral program promotes and supports safe, accessible, quality child care for Vermont families. Call (802) 241-3110

Child Support Collection and Disbursement

Provides information on getting or paying child support as well as help finding or reporting a missing parent. Call 1-800-786-3214

Child Support Direct Deposit

The Child Support Direct Deposit program provides direct deposit for custodial parents. Call 1-800-786-3214