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AHS Scorecards

The AHS Scorecards contain updated data and information about the well-being of Vermonters, as well as the quality and impact of AHS programs to improve outcomes for the people with whom we work. The Scorecard tool is designed according to the Results Based Accountability (RBA) framework, and helps us demonstrate our commitment to driving and supporting outcomes-oriented and data-driven strategies at the state and local level.

AHS Scorecards

What is a Scorecard?
For an introduction to the Clear Impact Scorecards tool, please see the video at the link below 
 The public, the Legislature, community partners, and providers can use the AHS Scorecards to assess quality of life and well-being in Vermont, collaborate on strategies that will have measurable impact, and understand to what extent and how AHS programs are making a difference.
In each department and across AHS, we are building, maintaining, and using Scorecards to strengthen how we measure, monitor, and continuously improve our programs and organization with a focus on whether the individuals and families we work with are "better off".
Click on the links below to explore some of our Scorecards.
Agency of Human Services
Learn how Vermonters are doing in relation to State of Vermont Outcomes of Well-being and explore the contribution of AHS programmatic performance.
 Department for Children and Families
Learn how DCF contributes to population well-being by exploring trends associated with key programs serving children and families.
Vermont Department of Health
Explore the programs and performance measures associated with measuring the Department's impact on the health of Vermonters, as guided by the Healthy Vermonters 2020 State Health Assessment Plan.
VDH has created 21 Scorecards showing how their programs and services are leading the way for Vermont to achieve the Healthy Vermonters 2020 long term public health outcomes. 
 The Department of Health and Public Safety collaborates with community providers for a coordinated, systemic response to the complex issues of opiate and other addictions in Vermont. Explore this Scorecard to see trends related to the status of the opioid challenge in Vermont.
Department of Disabilities, Aging, and Independent Living
The mission of DAIL is to "make Vermont the best state in which to grow old or to live with a disability - with dignity, respect and independence". The DAIL Scorecard outlines the desired outcomes and performance measures for DAIL programs and services.
Department of Vermont Health Access
The Department runs and provides reports on a variety of standard quality measure sets annually. Through regular review and analysis a core set of these measures, the Global Commitment to Health (GC) Core Measure Set, is chosen to be reported by the DVHA to the Agency of Human Services (AHS). Performance on these measures is an indicator of overall Medicaid beneficiaries' health. 
The Vermont Medicaid's Experience of Care Scorecard derives from DVHA's annual Consumer Assessment of Healthcare Providers and Systems (CAHPS) Medicaid Adult and Children surveys.
Department of Mental Health
The Vermont Department of Mental Health uses Scorecards to display data and performance measures related to programs and systems of care. They work toward the outcome that all Vermonters are healthy through collaboration with many community partners.
See more about RBA within DMH: DMH Results Based Accountability
The Department of Mental Health Scorecard shows how they are working toward the outcome that all Vermonters will have access to effective preventions, early intervention, and mental health treatment and supports as needed to live, work, learn, and participate fully in their communities.
DMH is committed to provide excellent care and treatment in a recovery-oriented, safe, respectful environment that promotes empowerment, hope and quality of life for the individuals it serves.
Department of Corrections
The vision of the Vermont Department of Corrections is "To be valued by the citizens of Vermont as a partner in prevention, research, management, and intervention of criminal behavior". 
Outcomes: "i.e., All Vermonters are Healthy and Safe." 
According to Results Based Accountability, outcomes or results are ideal conditions of well-being for all Vermonters that groups of stakeholders and partners work together to achieve. At the Agency, we are guided by these outcomes for Vermonters in the work that we do across all of our programs, departments, and as One Agency. The Agency of Human Services Scorecard offers information on the four Results from the AHS Strategic Plan.
Indicators: "i.e., % of adults (20+) who are obese."
According to Results Based Accountability, indicators are measures for the whole population that help quantify whether we are making progress toward desired outcomes in Vermont. All partners and stakeholders in the private, public, and non-profit sectors, as well as in our communities share accountability for "turning the curve," or making an impact on these measures, as we work together to achieve whole-population outcomes for Vermonters. At the Agency, we work across Departments, across health and human services sectors, and across the life span to strengthen our contribution to improving indicators.  Each of the four AHS Strategic Plan results looks at a set of indicators to help us understand how Vermonters are prospering and where we need to focus our efforts.
Performance Measures: 'i.e., % of children 0-12 participating in the child care financial assistance program (CCFAP) enrolled in quality child care programs of 3,4,5 STARS."
According to Results Based Accountability, a performance measure is a measure of how well a strategy, program, division, department, agency, or service system is working to produce results for the people benefiting from the work. Performance measures help answer three basic questions so that we can continuously improve how we can best meet the needs of the people we serve: 
1) “How much did we do” (effort/quantity); 
2) “How well did we do it” (quality); 
3) “Is anyone better off” or “Did we make a difference” (impact)